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Customer Service & Emergency Contact Information

Travel Insured International services are easy to contact whether your need is due to a travel emergency or for coverage information.

 

Contact

Phone

Fax

Web/E-mail

Accounting/
Policy Plan Holders

800-243-3174

860-528-8005

accounting@travelinsured.com

Please call Travel Insured customer service if you need to change your insurance plan or have a question about your coverage. Please have your policy number or, if not, your last name on the plan and your travel dates.


Claims Department

800-243-2440

860-528-8005

claims@travelinsured.com

Click here to view the Claims section of the website.

Phone: 800-243-2440 [8 a.m. to 5:30 p.m. ET Mon. – Fri.]


Customer Service

800-243-3174

860-528-8005

info@travelinsured.com

Click on “Live Chat” icon below.
Customer Service is available 24 x 7 x 365

Mail: Travel Insured International, Inc.
52-S Oakland Avenue
PO Box 280568
East Hartford, CT 06128-0568


Group Plan
Customer Service

800-243-3174
Ext. 148

860-528-8005

groups@travelinsured.com

Click here to view the Group Travel Insurance section of the website.

Phone: 800-243-3174 x 148 [8 a.m. to 4:30 p.m. ET Mon. – Fri.]


Sales/
Industry Partners

800-243-3174

860-528-8005

 

Please call Travel Insured at 800-243-3174 and ask for your Travel Insured representative by name, or give his or her phone extension. Or contact your Travel Insured representative by e-mailing him or her at: first initial, last name (one word)@travelinsured.com. Visit the Travel Insured Sales Manager page to find the contact for your region.


Worldwide Emergency Travel Assistance: Travel Insured includes this service, available 24/7 with every Worldwide Trip Protector or group plan. Click here to view our emergency travel assistance information page.

Please dial these numbers when you are in need of emergency service while traveling:

Inside the U.S. or Canada (toll-free): 800-494-9907
Outside the U.S. or Canada (collect): 603-328-1707

Click here for Toll Free Access Codes to Contact our Assistance Company (U.S. Clients)


Web Site Feedback

800-243-3174

860-528-8005

webmaster@travelinsured.com