Worldwide Travel Assistance Services
Also visit: What do I Need for Coverage? and What Travel Insurance Plans are Available?
Emergency Medevac / Travel Assistance Service
Emergency Medevac / Travel Assistance Service is available 24/7 when you have a travel accident or sudden illness, or need other help when in trouble during a trip.
This service is provided with every Worldwide Trip Protector plan and includes the following:
- Emergency response to your accident or sudden illness
- Emergency Medevac to medical treatment by U.S. standards
- Traveling medical attendant if needed
- Prepayment, if necessary, for your hospital admission
- Arrangements to bring a child home, or a companion to your bedside
- A safe, assisted return home when you are able to travel
- Repatriation of Remains Medical or legal referral
- Inoculation information
- Translation Service
- Lost Baggage Retrieval
- Passport / Visa information
- Emergency cash advance
- Bail Bond
- Prescription Drug / Eyeglass Replacement
Worldwide Concierge Services
Worldwide Concierge Services are available 24/7 to enhance your trip by providing destination information and reservations while you are traveling.
These services are provided with Worldwide Trip Protector or Worldwide Trip Protector Gold plans (they do not apply to the WTP Lite or Lite Expanded plans) and include:
- Access to ticket services for entertainment and sports events
- Directions / contact information / reservations for hotels or restaurants
- Help finding next destination when lost enroute, or finding ground transportation
- Help finding shopping for desired purchases
- Help finding local guides, translation services, sightseeing guides
- Obtain travel safety advisories
- Obtain date / location information for major events to be attended or avoided
- Pre-trip assistance / destination profiles
- Meet and Greet Services
ID Theft Recovery Assistance
ID Theft Recovery Assistance is available 24/7 to assist you in reporting and replacing valuable documents that are stolen or lost while you are traveling.
These services are included with our Worldwide Trip Protector plan and include:
- Help to replace lost or stolen passport, or travel documents
- File loss / theft reports with local authorities
- Help to deactivate and replace stolen credit cards
- Contact banks and creditors to protect accounts
- Notify family or employer about missing data
GOLD ID Theft Recovery Assistance
GOLD ID Theft Recovery Assistance is enhanced service that takes over the job of reporting and replacing stolen or lost documents and does the work for you.
These services are provided with the Worldwide Trip Protector Gold plan and include:
- Rapid assistance investigating and reporting ID Theft to authorities
- Provide individual creditors with full account of each fraud event
- Alert three credit report agencies to obtain free credit reports and monitoring
- Submit cancellation and replacement requests to credit card companies
- Help to replace bank cards, license, passport, social security and other financial or government documents