When your client purchases any of the Worldwide Trip Protector plans, and then has to cancel the trip for a covered pre-departure trip cancellation claim (review guidelines below), Travel Insured will protect 100% of your lost travel supplier commissions, up to a maximum of 15% of your client's full trip cost.

Steps in Filing a Commission Protection Plan

Your client should receive the entire applicable refund according to the travel supplier's published cancellation penalties. This must include your agencies commissions and cancellation penalties, if any (No payment will be made for any penalties or fees imposed by your agency). Travel Insured will pay the commission to your agency upon receipt of documentation from the travel supplier indicating the amount of commission that you would have earned had your client completed the trip.

When your client purchases the trip using a credit card and the travel supplier grants a partial refund, including your commission that you would have earned had your client completed the trip you need to provide the following documentation from the travel supplier: the cost of your client’s trip, the amount paid by your client, the travel supplier’s cancellation provisions, the amount refunded by the travel supplier, and the commission amount.

If a Claim is Not Covered

If the client’s claim is denied, the commission that you would have earned if the client had traveled will not be protected. However, you will retain the commission that you earned on the Travel Insured Trip Protector Plan.

Commission Protection Guidelines

  • Travel Insured will pay 100% of your lost travel supplier commissions, up to a maximum of 15% of your client’s full trip payment.
  • Commission Protection is not payable if a claim is paid under the Cancel for Any Reason Benefit.
  • Commission Protection is not payable if a claim is paid due to financial default of an airline, cruise line, tour operator or other travel supplier.
  • Your client must purchase a Travel Insured Worldwide Trip Protector Plan no later than the final trip payment.
  • Your client must insure the full pre-paid non-refundable trip cost. We will not protect your commission if your client is underinsured.
  • Commission Protection takes effect when your client makes their full and final trip payment.
  • Your client must incur a Pre-Departure Trip Cancellation event/claim that is covered by Travel Insured Worldwide Trip Protector Plans.
  • Commission Protection is not available if the travel provider grants a full refund.
  • Your client should receive the entire applicable refund according to the travel supplier’s published cancellation penalties. This must include the agencies commissions and cancellation penalties, if any (No payment will be made for any penalties or fees imposed by your agency). Travel Insured will pay the commission to your agency upon receipt of documentation from the travel supplier indicating the amount of commission that you would have earned had your client completed the trip.