Travel Tips and Ideas

Coverage Ends for Defunct RiverBarge Excursions Operator

by User Not Found | Jan 05, 2009

RiverBarge Excursions (http://www.riverbarge.com), a cruise operator that conducted scenic cruises along U.S. rivers on its River Explorer vessel, has ceased operations according to an announcement posted on the company’s web site and reported in Travel Trade Magazine on Jan. 2, 2009. Effective with the Jan. 2 announcement, Travel Insured no longer sells insurance for RiverBarge Excursions.

Eddie Conrad, CEO of RiverBarge Excursions, announced that his company “has been forced to curtail all operations for 2009 due to economic conditions. Rising costs and very soft bookings have forced this decision.” Conrad added that refunds will be processed through RiverBarge’s escrow account at Whitney National Bank, based in New Orleans. The account is overseen and regulated by the Federal Maritime Commission, according to Conrad.

Passengers holding bookings for cancelled RiverBarge Excursions are advised by the operator to call 888-GO-BARGE (1- 888-462-2743) for further information on the obtaining of their cruise refunds from RiverBarge.

Insurance benefits in the plans are subject to limitations and exclusions, including an exclusion for pre‑existing conditions.

This website contains highlights of the plans, which include insurance benefits underwritten by the United States Fire Insurance Company, Home Office: 305 Madison Ave, Morristown, NJ 07960, Administrative Office: 5 Christopher Way, 2nd Floor, Eatontown, NJ 07724. United States Fire Insurance Company is currently authorized to transact business in all states and the District of Columbia. NAIC No. 21113. The plans also contain non‑insurance Travel Assistance Services provided by C&F Services through Active Claims Management (2018) Inc., operating as Active Care Management. The Crum & Forster group of companies is rated A (Excellent) by AM Best 2018. C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. Coverages may vary and not all coverage is available in all jurisdictions. In most states, your travel retailer is not a licensed insurance producer/agent, and cannot evaluate, interpret, or answer technical questions about the technical terms, benefits, exclusions, and conditions of our plans or evaluate the adequacy of your existing insurance coverage. Your travel retailer may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. California license #0I13223, 855 Winding Brook Drive, Glastonbury, CT 06033. CA DOI toll free number: 800-927-4357. MD Insurance Administration: 800-492-6116 or 410-468-2340. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Travel Insured at 855-752-8303 or customercare@travelinsured.com.