Claim Filing Mistakes  

5 Claim Filing Mistakes

If something doesn’t go as planned on our trip, you may need to start a claim. Here are 5 common claim mistakes you can try to avoid.

  1. Discarding Receipts – Keep all travel receipts from your hotel, flight, car rental, medical and more. To be eligible for reimbursement, we need to verify your payments.
  2. Not Filing a Police Report – Some benefits require a police report. For example, if your bags and passport are stolen, or your rental car gets damaged in an accident, we’ll need a police report to substantiate your claim.
  3. Not Visiting a Physician – If you need to cancel or interrupt your trip for an illness or injury, we need documentation from a physician that verifies it. otherwise you may not be eligible for reimbursement.
  4. Not Acquiring or Sending Us Necessary Documents – Basically, if something happens, get it documented! (For example, a flight delay, lost baggage, jury duty, etc. will require documented proof for us to review your claim.)
  5. Not Reading Your Plan Document – Get familiar with your plan’s coverage, exclusions, and limitations. For instance, you may have to cancel you trip but if the reason is not covered you will not be able to file a claim for it.

If you need to file a claim, you may so online.