DocNetwork

The page covers basic information you may need for purchasing travel protection or starting a claim. We suggest reading the appropriate plan document before purchasing to better understand the coverage.

Account ID: 53973
Please reference this number when contacting our Customer Care team. This will help us assist you.

Plan Documents

Click on the state you are a resident of to view the appropriate plan document.

Below are plan documents for plans purchased between 12/1/2024 - 2/14/2025:

Below are plan documents for plans purchased between 2/15/2025 - 12/31/2025:

Below are plan documents for plans purchased on or after 1/1/2026:

*Cancel for Any Reason is not available to residents of New York State.

Contact Information

Contact Customer Care at:
844-440-8113Monday-Friday: 9:00am-5:30pm EST
Saturday-Sunday: Closed

24/7 Non-Insurance Assistance Services:
800-494-9907 (U.S./Canada)
603-328-1707 (Outside of U.S./Canada)

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Claims:

Contact the Claims Department at:
855-752-8303 (Option #3)
Monday-Friday 8:00am-6:00pm EST‍

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Our Claims team will provide you with your Plan Number and assist you in starting your claim. Once your claim has been started, you will be able to check the status of your claim by going to www.travelinsured.com/claims-guest/status/verify where you will be asked to input your Plan Number and your Last Name. You can also check out our Claim Process infographic for more detail.

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