The Cruise Web Travel Protection Plan

The page covers basic information you may need for purchasing travel protection or starting a claim. We suggest reading the appropriate plan document before purchasing to better understand the coverage.

Account ID: 62535
Please reference this number when contacting our Customer Care team. This will help us assist you.

Plan Document

Click on your state of residence to view the appropriate plan document.

Contact Information

For coverage questions:

1-855-752-8303

Monday-Friday: 9:00am-5:30pm EST

24/7 non-insurance emergency assistance:

1-800-494-9907 (within U.S./Canada)

1-603-328-1707 (outside of U.S./Canada)

Claims:

You can start a claim online. Once submitted, you are also able to check the status of your claim at your convenience.

Contact the Claims Department at:

855-752-8303

Monday-Friday 8:00am-6:00pm EST

Our Claims team can provide you with your Plan Number and assist you in starting your claim. Once your claim has been started, you will be able to check the status of your claim online where you will be asked to input your Plan Number and your Last Name. You can also check out our Claim Process infographic for more detail.

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