COVID-19 FAQs - Group Deluxe Plans

Updated: August 8, 2020

How can I stay up to date with travel coverage alerts?
Travelers should monitor information provided by the WHO to stay up to date with the latest regarding the Coronavirus. Travel Insured's Coverage Alerts page, also provides the most up to date information regarding travel protection coverage related to Coronavirus.

Can I cancel my trip?
Your trip must be cancelled due to a covered reason. One covered reason for Trip Cancellation or Interruption that could apply is quarantine.

What can I do if I am afraid to travel?
If you want to cancel your trip out of concern for the Coronavirus, you will need to have a plan with Cancel for Any Reason Coverage*. This benefit is a time sensitive coverage and not all travelers may be eligible.

How do I qualify for Cancel for Any Reason coverage?
Cancel for Any Reason* allows you to cancel no matter the reason, as long as you cancel 48 or more hours prior to your scheduled departure. You are able to cancel your trip plans and recover up to 75% of your non-refundable trip cost. Only for the Group Deluxe CFAR Plan: To be eligible for this benefit, CFAR must be purchased at the time of original plan purchase and within 14 days of the date your initial deposit for your trip is received (additional terms apply).

What if the Coronavirus causes a travel delay?
You must be delayed for the time period listed on your plan while en route to, from, or during your trip due to a covered reason.

What if my Travel Supplier cancels my trip?
If your Travel Supplier cancels your trip, the Trip Cancellation benefit may pay for the reissue fee charged by the airline for the tickets. You must have insured the entire cost of your trip including the airfare cost.

What if I miss my flight due to coronavirus screenings at the airport?
Travel protection will not cover you if you miss your flight due to extra screenings at the airport for the coronavirus. Please allow extra time to get through security checkpoints.

Purchase Coverage No Matter Your Destination
Many people may feel that if an event is not in the destination they are traveling to or through, then they do not need to bother with investing in travel protection. Even if your travel plans do not involve the direct path or location of the event currently, your plans could still be effected.

Emergency Medical & Medical Evacuation Coverage
Purchase a plan that provides coverage for medical expenses incurred during travel, particularly outside of the U.S. With the medical benefits included in our plans, you can help ensure access to quality medical treatment wherever you travel and protect yourself from unexpected travel medical and evacuation expenses.

In the event of an emergency, please contact Travel Insured’s non-insurance emergency travel assistance, 1-888-668-0130.

This statement only provides a general summary. Please refer to your actual plan document for the specific terms and conditions of the specific plan purchased as eligibility for coverage varies based upon the specific plan terms, conditions and limitations, and may vary by state or may not be available in all states. Travel Insured recommends travelers purchase proper travel protection plans in case of unforeseen circumstances and to know where to go and where not to go during their travels.

*This describes the Cancel for Any Reason Coverage included in the Group Deluxe CFAR Plan. The specific eligibility requirements may vary by plan design. Plans may vary by state. 

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