COVID-19

Group Deluxe FAQs

by Travel Insured | Apr 24, 2020

COVID-19 FAQs - Group Deluxe Plans

Updated: August 8, 2020

How can I stay up to date with travel coverage alerts?
Travelers should monitor information provided by the WHO to stay up to date with the latest regarding the Coronavirus. Travel Insured's Coverage Alerts page, also provides the most up to date information regarding travel protection coverage related to Coronavirus.

Can I cancel my trip?
Your trip must be cancelled due to a covered reason. One covered reason for Trip Cancellation or Interruption that could apply is quarantine.

What can I do if I am afraid to travel?
If you want to cancel your trip out of concern for the Coronavirus, you will need to have a plan with Cancel for Any Reason Coverage*. This benefit is a time sensitive coverage and not all travelers may be eligible.

How do I qualify for Cancel for Any Reason coverage?
Cancel for Any Reason* allows you to cancel no matter the reason, as long as you cancel 48 or more hours prior to your scheduled departure. You are able to cancel your trip plans and recover up to 75% of your non-refundable trip cost. Only for the Group Deluxe CFAR Plan: To be eligible for this benefit, CFAR must be purchased at the time of original plan purchase and within 14 days of the date your initial deposit for your trip is received (additional terms apply).

What if the Coronavirus causes a travel delay?
You must be delayed for the time period listed on your plan while en route to, from, or during your trip due to a covered reason.

What if my Travel Supplier cancels my trip?
If your Travel Supplier cancels your trip, the Trip Cancellation benefit may pay for the reissue fee charged by the airline for the tickets. You must have insured the entire cost of your trip including the airfare cost.

What if I miss my flight due to coronavirus screenings at the airport?
Travel protection will not cover you if you miss your flight due to extra screenings at the airport for the coronavirus. Please allow extra time to get through security checkpoints.

Purchase Coverage No Matter Your Destination
Many people may feel that if an event is not in the destination they are traveling to or through, then they do not need to bother with investing in travel protection. Even if your travel plans do not involve the direct path or location of the event currently, your plans could still be effected.

Emergency Medical & Medical Evacuation Coverage
Purchase a plan that provides coverage for medical expenses incurred during travel, particularly outside of the U.S. With the medical benefits included in our plans, you can help ensure access to quality medical treatment wherever you travel and protect yourself from unexpected travel medical and evacuation expenses.

In the event of an emergency, please contact Travel Insured’s non-insurance emergency travel assistance, 1-888-668-0130.

This statement only provides a general summary. Please refer to your actual plan document for the specific terms and conditions of the specific plan purchased as eligibility for coverage varies based upon the specific plan terms, conditions and limitations, and may vary by state or may not be available in all states. Travel Insured recommends travelers purchase proper travel protection plans in case of unforeseen circumstances and to know where to go and where not to go during their travels.

*This describes the Cancel for Any Reason Coverage included in the Group Deluxe CFAR Plan. The specific eligibility requirements may vary by plan design. Plans may vary by state. 
This advertisement contains highlights of the plans, which include travel insurance coverages underwritten by United States Fire Insurance Company under form series T7000 et. al., T210 et. al. and TP-401 et. al. The Crum & Forster group of companies is rated A (Excellent) by AM Best 2021. C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. The plans also contain non insurance Travel Assistance Services provided by C&F Services through Active Claims Management (2018) Inc., operating as “Active Care Management”, “ACM”, “Global Excel Management”, and/or “Global Excel”. Coverages may vary and not all coverage is available in all jurisdictions. Insurance coverages are subject to the terms, limitations and exclusions in the plan, including an exclusion for pre-existing conditions. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions, and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. Your travel retailer maybe compensated for the purchase of a plan. CA DOI toll free number: 800-927-4357. MD Insurance Administration: 800-492-6116 or 410-468-2340. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Travel Insured: P.O. Box 6503, Glastonbury, CT 06033; 855-752-8303; [email protected]; California license #0I13223.