Current Events

3/28/2019 - WOW Airlines

by Travel Insured | Mar 29, 2019

On Thursday, March 28th Iceland's carrier WOW Air canceled all flights due to bankruptcy and told passengers to book with other airlines. With several travelers concerned about their upcoming planned travel, Travel Insured clarifies what exactly could be covered with its travel protection plans.

Which coverage could apply if my flight is cancelled?

Trip Cancellation or Trip Interruption coverage could come into effect.  One of the covered reasons for both of these coverages in many of Travel Insured’s plans, including the multi-state World Wide Trip Protector and World Wide Trip Protector Plus plans, is the bankruptcy or default of an airline. This covered reason is only applicable if your coverage was in effect for 14 days or more as of March 28, 2019. Your plan also must have been purchased within 21 days of the date that your initial deposit was received as well.

Change Fee: If your plan contains coverage for Trip Cancellation or Trip Interruption due to the bankruptcy or default of an airline, please note that in many plans, including the multi-state World Wide Trip Protector and World Wide Trip Protector Plus plans, full Trip Cancellation/ Trip Interruption benefits cannot be paid if alternate transportation is available.  If alternate transportation is available, benefits will be limited to the change fee charged to allow you to transfer to another airline in order to get to your intended destination. 

If your plan does not include coverage for Trip Cancellation or Trip Interruption due to the bankruptcy or default of an airline, your plan, such as the World Wide Trip Protector Lite plan, may still include a stand alone Change Fee coverage.   This coverage could apply if you are already on your trip and need to change your connecting or returning flight, since coverage for this benefit does not begin until departure.   

Please refer to your actual plan document for the specific terms and conditions of the specific plan purchased as eligibility for coverage varies based upon the specific plan terms, conditions and limitations, and may vary by state or may not be available in all states. Travel Insured recommends travelers purchase proper travel protection plans in case of unforeseen circumstances and to know where to go and where not to go during their travels. Please contact us at 1-800-243-3174 with any questions you may have.

Insurance benefits in the plans are subject to limitations and exclusions, including an exclusion for pre‑existing conditions.

The plans contain insurance benefits underwritten by the United States Fire Insurance Company, 305 Madison Ave, Morristown, NJ 07960. C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. United States Fire Insurance Company is currently authorized to transact business in all states and the District of Columbia. NAIC No. 21113. The Crum & Forster group of companies is rated A (Excellent) by AM Best Company 2018. The plans also contain non‑insurance Travel Assistance Services that are provided by an independent organization, and not by United States Fire Insurance Company or Travel Insured International. Coverages may vary and not all coverage is available in all jurisdictions. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of our plans. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Travel Insured.