Press Releases

USAA Awards Travel Insured International the 2012 "Above and Beyond" Award

by Erin Weiland | Aug 06, 2012

USAA has awarded Travel Insured International (TII) the “Above and Beyond” award for enabling USAA to offer unique TII travel insurance products to its members, including benefits designed specifically for members of the military.

In giving this award, USAA, a leading financial services provider for members of the military and their families, recognizes Travel Insured International for meeting and exceeding member needs in the areas of customer satisfaction and product innovation. Over the past three years, TII has consistently exceeded USAA’s expectation of 95 percent satisfaction in customer surveys.  TII has also designed an industry-first benefit for USAA members that provides reimbursement of covered travel costs if military leave is revoked. Through TII, USAA can offer its members a suite of travel insurance products that meet the unique needs of the military community while delivering the most comprehensive coverage and competitive pricing.  

Alice Diamant, president of USAA’s Alliance Services Company, said, “It has been a pleasure partnering with TII for the past 18 years.  This alliance continuously improves to meet the unique needs of the USAA membership.  Meeting those needs is achieved in large part thanks to the leadership, collaboration and focus that TII brings to the table.”

Jonathan Gehris, president and chief operating officer of Travel Insured International, was honored by the award. “The Above and Beyond award is a testament to our commitment and long-standing partnership with USAA.  Our dedicated associates work hard to meet service excellence standards USAA members have come to expect and deserve.  We will continue to raise our service standards and deliver the very best products and services.”

About Travel Insured

Travel Insured International was founded in 1994 when Peter Gehris acquired the travel protection division from the Travelers Insurance Group.

Pete envisioned a company that focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service to insured travelers.

Headquartered in East Hartford, Connecticut, Travel Insured has continued to build upon our original mission and is proud to work with thousands of partner travel agencies and travel suppliers.  Travel Insured remains one of the leading privately held travel insurance providers with a commitment to providing dependable coverage, great value, and end-to-end satisfaction in our customers’ travel insurance experience.

Insurance benefits in the plans are subject to limitations and exclusions, including an exclusion for pre‑existing conditions.

This website contains highlights of the plans, which include insurance benefits underwritten by the United States Fire Insurance Company, Home Office: 305 Madison Ave, Morristown, NJ 07960, Administrative Office: 5 Christopher Way, 2nd Floor, Eatontown, NJ 07724. United States Fire Insurance Company is currently authorized to transact business in all states and the District of Columbia. NAIC No. 21113. The plans also contain non‑insurance Travel Assistance Services provided by C&F Services through Active Claims Management (2018) Inc., operating as Active Care Management. The Crum & Forster group of companies is rated A (Excellent) by AM Best 2018. C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. Coverages may vary and not all coverage is available in all jurisdictions. In most states, your travel retailer is not a licensed insurance producer/agent, and cannot evaluate, interpret, or answer technical questions about the technical terms, benefits, exclusions, and conditions of our plans or evaluate the adequacy of your existing insurance coverage. Your travel retailer may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. California license #0I13223, 855 Winding Brook Drive, Glastonbury, CT 06033. CA DOI toll free number: 800-927-4357. MD Insurance Administration: 800-492-6116 or 410-468-2340. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Travel Insured at 855-752-8303 or customercare@travelinsured.com.