Press Releases

Travel Insured Named a Best Customer Service Company of 2020 by Newsweek

by Travel Insured | Oct 18, 2019

Travel Insured International, a leading travel protection provider in the U.S, has been awarded a place on Newsweek’s ‘America’s Best Customer Service Companies of 2020’ list. Travel Insured is honored to place in the top three of the travel insurance category. The company prides itself on providing customers with service that combines care, knowledge, and efficiency as well as quality travel protection. As this award indicates, Travel Insured is committed to building customer loyalty and trust.

More than 20,000 U.S. customers were surveyed to select the brands that best met criteria in 5 categories: Quality of Communication, Professional Competence, Range of Services, Customer focus, and Accessibility. The survey was conducted independently with over 115,000 evaluations collected about retailers and service providers from 160 categories. Among the questions, customers were asked whether they would recommend brands to family and friends. Ranking in the top three of its category of such a vast and thorough survey is a huge accomplishment for Travel Insured.

Cindy Yanaros, VP of Operations at Travel Insured states, “I am proud of the way Travel Insured has nurtured its relationship with customers across the board! For over 25 years, we’ve understood the importance of making a meaningful connection with those we serve.”

Travel Insured International understands that customers do more business with companies that provide excellent customer service. Its priority is providing customers with the confidence to travel with security and to be there when it’s needed the most.

To see the complete list of honorees, visit www.newsweek.com/americas-best-customer-service-2020.

About Travel Insured:

Founded in 1994 by Peter Gehris, Travel Insured International is one of the leading travel insurance providers, offering high quality worldwide travel protection for over 25 years. Located in Glastonbury, Connecticut, the company’s plans offer an array of travel insurance benefits including Emergency Medical Evacuation, Trip Cancellation, Trip Interruption, Accident and Sickness Medical Expense, Baggage Delay, and more. Travel insurance is provided by Crum & Forster, a registered trademark of United States Fire Insurance Company.


Insurance benefits in the plans are subject to limitations and exclusions, including an exclusion for pre‑existing conditions.

This website contains highlights of the plans, which include insurance benefits underwritten by the United States Fire Insurance Company, Home Office: 305 Madison Ave, Morristown, NJ 07960, Administrative Office: 5 Christopher Way, 2nd Floor, Eatontown, NJ 07724. United States Fire Insurance Company is currently authorized to transact business in all states and the District of Columbia. NAIC No. 21113. The plans also contain non‑insurance Travel Assistance Services provided by C&F Services through Active Claims Management (2018) Inc., operating as Active Care Management. The Crum & Forster group of companies is rated A (Excellent) by AM Best 2018. C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. Coverages may vary and not all coverage is available in all jurisdictions. In most states, your travel retailer is not a licensed insurance producer/agent, and cannot evaluate, interpret, or answer technical questions about the technical terms, benefits, exclusions, and conditions of our plans or evaluate the adequacy of your existing insurance coverage. Your travel retailer may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. California license #0I13223, 855 Winding Brook Drive, Glastonbury, CT 06033. CA DOI toll free number: 800-927-4357. MD Insurance Administration: 800-492-6116 or 410-468-2340. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Travel Insured at 855-752-8303 or customercare@travelinsured.com.