Travel Insured International, a leading travel insurance provider, is pleased to announce that they won a 2020 Silver Magellan Award from Travel Weekly. Travel Insured won the award within the “Overall Travel Insurance” category with their entry “Everyday Innovation and Crisis Management.” The entry highlighted the sophisticated systems Travel Insured implemented to meet rising customer demands during the COVID-19 pandemic influx. The organization upgraded to a cloud-based phone system and decreased wait times by launching their web-based chat bot, Atlas, an innovative tool with the ability to answer common questions quickly and accurately. Travel Insured rose to the challenge of managing the pandemic crises by keeping to their company values, to treat each and every customer like family.
The Magellan Awards honor the outstanding achievements of travel professionals worldwide. They celebrate remarkable design, marketing and services across the travel industry, including Hospitality, Cruise Lines, Online Travel Services, and Travel Agencies.
“Winning a Magellan Award brings pride and much appreciated recognition to our organization,” says Sherry Sutton, VP of Marketing and Project Management. “We strive toward innovation, and this award proves that we represent a high standard of excellence within the travel industry.”
The Magellan Awards are judged and overseen by a one-of-a-kind panel consisting of top-notch travel experts. Earning an award serves as recognition from some of the best in the travel industry today. Travel Insured’s award is featured in the November issue of Travel Weekly, which includes a section dedicated to this year’s winners.
For a complete list of all winners, please visit www.travelweeklyawards.com.
About Travel Weekly
Travel Weekly is the most influential provider of news, research, opinion and analysis to the North American travel trade marketplace. It reaches a broad industry audience in print, online and face-to-face events throughout the year. Travel Weekly is a division of Secaucus, New Jersey-based Northstar Travel Group, the largest travel business-to-business travel publisher in the world.
About Travel Insured
Founded in 1994, Travel Insured International is one of the leading travel insurance providers, offering the highest quality worldwide travel protection for over 26 years. Travel Insured maintains relationships with specialty travel providers and tour operators, as well as provides 24/7 customer assistance, every day of the year. In 2015, Travel Insured was acquired by Crum & Forster, whose parent company is Fairfax Financial Holdings Ltd.
Crum & Forster is a leading national property and casualty insurer, providing specialty and standard commercial lines insurance and reinsurance products through its admitted and surplus lines insurance companies. Founded in 1822, C&F is one of the oldest insurance companies in the United States. The organization has over 2300 employees in nearly 50 locations, conducting business through a network of independent agents, brokers and wholesalers from Property to Pet, Cyber to Travel, and almost everything in between. The qualities and capabilities of Crum & Forster demonstrate its philosophy of building long-term partnerships and providing alternative solutions in an ever-changing insurance market. Crum & Forster is part of Fairfax Financial Holdings Limited, a holding company based in Toronto, Canada which, through its subsidiaries, is engaged in property and casualty insurance and reinsurance and the associated investment management.