You can enter one or multiple destinations when getting a quote. If you are visiting multiple countries, you can enter each into the “Destinations” field. However, you are only required to enter one.
It’s important to note that there are a few restricted destinations we do not provide travel protection for. For this reason, we recommend entering all destinations.
Our annual plan is primary coverage, but secondary for the Accident & Sickness Medical Expense benefit (except for New Hampshire and Utah residents).
Our plans may provide benefits that can be triggered by a Natural Disaster event, such as a hurricane. Coverage can vary by state, so you should review your plan document for possible benefits under Trip Cancellation, Trip Interruption, Missed Connection, Trip Delay or Political, Security and Natural Disaster Evacuation as these coverages may provide protection for losses resulting from Natural Disasters in certain circumstances. If the natural disaster is foreseen, plans issued on or after that date would not cover that event.
Please visit our Coverage Alerts page for more information on specific known events.
The majority of our travel protection plans exclude coverage for losses resulting from hostilities between nations and acts of war. However, coverage may vary depending on your specific travel protection plan, so we encourage you to review your plan documents for details on how your coverage may apply.
Please visit our Coverage Alerts page for more information on specific known events.
Our plans may provide benefits that can be triggered by a violent event, including terrorism or a civil disorder or riot. Coverage can vary by plan or state, so you should review your plan document for possible benefits. Please note that in all cases, if the event is foreseen, plans issued on or after the date the event becomes foreseeable would not cover that event.
You may have benefits related to terrorism under the Trip Cancellation, Trip Interruption, and Missed Connection benefits. Coverage may be triggered by a civil disorder or riot under the Trip Delay and Missed Connection benefits. And the Political or Security Evacuation coverage may also apply if civil, military or political unrest causes the local authorities at your destination or the U.S. State Department to issue a formal written recommendation for you to leave the country you are visiting.
This is not intended to be an exhaustive list of coverage, and not all plans contain coverage related to these events, so we encourage you to read your plan document.
Please visit our Coverage Alerts page for more information on specific known events.
Our plans may provide benefits that can be triggered by flight delays resulting from the jet fuel shortage due to global pricing increases. Coverage can vary by state, so you should review your plan document for possible benefits under Missed Connection and Trip Delay as these coverages may provide protection for losses resulting from flight delays related to this event in certain circumstances.
Please visit our Coverage Alerts page for more information on specific known events.
Short answer: Yes. You can add additional expenses to your trip cost after purchase as you get closer to your departure date. It’s important to note that these additions to your trip cost may result in a higher protection plan cost since the plan cost relies partially on trip cost. Although you can add additional trip costs after purchase, it is key to purchase a plan as soon as you make your first trip payment and book your flights and accommodations, so you can be eligible for time sensitive benefits.
Yes - If you are purchasing a plan to cover more than one person, it is important to calculate the trip cost per person, according to what each person paid.
When calculating your trip cost, you want to ensure that all expenses that you would lose if you had to cancel your trip before departure are covered. Expenses such as, your passport, meals, tours purchased at your destination, and frequent flyer miles/reward points should not be included in your trip cost because these are not pre-paid and non-refundable costs for travel arrangements. However, the government taxes and fees associated with frequent flyer miles can be included when calculating your trip cost. Read our blog article for more information about coverage for miles and points.
Now that we know your trip cost is all your pre-paid and non-refundable expenses for travel arrangements that you would normally lose if you had to cancel your trip, let’s dig more into what types of trip expenses can be included. Trip costs need to be for “travel arrangements” in order to be insurable. Travel arrangements are defined in your plan, with most plans defining “travel arrangements” as expenses for (a) transportation; (b) accommodations; and (c) other specified services arranged for your trip by your travel supplier. Some common trip expenses that may qualify as insurable travel arrangements include pre-paid and non-refundable expenses for airline tickets, checking your bags, cruises and excursions, tours, rental cars, drink packages, ski lift tickets, and even hotels and Airbnb’s.
Before figuring out which of your travel expenses can be included in your insurable trip cost, it can be helpful to first understand what trip cost means. Your trip cost is all the pre-paid and non-refundable costs for travel arrangements. Now you might be asking yourself - what makes up pre-paid and non-refundable costs for travel arrangements? We’ll break it down for you. Pre-paid trip costs are the costs for travel arrangements that you have paid before you leave for your trip, such as deposits and fees. Non-refundable costs are the pre-paid trip costs for travel arrangements you wouldn’t get back if you were to cancel. If an expense for a travel arrangement can be refunded if you cancel your trip, meaning that you can get your money back, then it should not be included in your trip cost.
Yes, you can often update your travel insurance plan if your trip changes. Contact Travel Insured’s customer service to adjust your coverage, such as adding travelers, extending trip dates, or increasing coverage amounts. It’s important to make changes as soon as possible to ensure continuous protection.
To start a claim with Travel Insured, you first log in to your profile at www.travelinsured.com and begin the process online. After notifying Travel Insured of your claim or loss, you’ll receive claim forms and a step-by-step list of required items to complete. Once you submit the information, Travel Insured reviews your claim. If more details are needed, a Claim Analyst will reach out for additional information. If your claim is approved, payment is issued by check or electronic deposit, along with an explanation of benefits. If the claim is not payable, a Claims Analyst will contact you to discuss the findings and offer a chance to appeal or provide more information; otherwise, a letter will be sent explaining the decision.
Travel insurance benefits can provide coverage for losses or expenses incurred while traveling, such as cancellations, medical emergencies, and more
Buy early: Purchasing soon after your initial trip deposit may make you eligible for additional features, such as a pre-existing condition exclusion waiver.
The base coverages begin at 12:01am of the following day after purchasing your annual plan. Optional coverages that you add on per-trip would become active at different times, depending on the benefit. For example, Optional Trip Interruption begins once you depart for your trip, while Optional Rental Car Damage and Theft Coverage begins when you sign the rental agreement and obtain the car. Review the plan document for full details on when each coverage begins.
Yes, purchasing an annual plan is a great way of staying in front of your travel protection needs when you know you will be booking trips throughout the year.
The plan has a set of base benefits which apply to every trip, and the maximum benefit amounts are applicable on a per-trip basis. Individual trips can be added to the plan as you book them. Optional benefits are available to add to each trip at an additional cost, depending on your needs. An additional cost will apply. For example, Cancel for Any Reason (CFAR) is an optional benefit that can be added to a trip. If CFAR is purchased, it only applies to that specific trip as opposed to every trip during the year. Some optional benefits are subject to a time-sensitive period. The Optional Trip Cancellation and Trip Interruption buy-ups must be purchased first in order to add optional CFAR. Additional terms apply
If you are traveling and plan to ski, you can purchase travel protection. We recommend adding the Optional Extreme Sports Medical Upgrade when you have any adventure or extreme activities planned.
If you are not able to take your trip due to a covered reason you would file a Trip Cancellation claim. If you have already departed for your trip and have to return home for a covered reason you would file a Trip Interruption claim. See Our Chart for Trip Cancellation and Trip Interruption Covered Reasons.
You would call C&F Services, our emergency assistance partner, and they would work with you and their emergency team/personnel. They can help evacuate you to the nearest suitable facility where medically necessary treatment is available, when your condition is deemed to be acute, severe, or life threatening and adequate treatment is not available in the immediate area. If you would like to learn more about the medical evacuation procedure, please refer to your Plan Document for more specific details.
Also referred to as Traveler Support Services, this 24/7 worldwide assistance service is included with every Travel Insured plan. The available services from our partner, C&F Services, range from trip planning assistance to medical emergency help. Our other partner, Blue Ribbon Bags, offers a service to track and expediate the recovery of delayed baggage at no additional charge.
Your trip cost should include any expenses that are prepaid and non-refundable.
Primary coverage removes excess insurance limitations for benefits. If you have primary coverage with us you will submit a claim directly with us first, whereas if your coverage is secondary you must go through your other provider(s) first. If they deny you or do not cover the full amount then you may file a claim with us. Our Worldwide Trip Protector Platinum and Deluxe plans offer primary coverage (except for Rental Car Damage and Theft coverage).
You may buy a plan up until departure, however Trip Cancellation coverage will not go into effect until 12:01 AM the following day. For example, if you buy a plan at 9:00 AM Monday, the plan’s Trip Cancellation coverage will not go into effect until 12:01 AM Tuesday.
Please note that Trip Cancellation coverage is not available if a plan is purchased on the day of departure. Since the coverage doesn’t begin until 12:01 AM the next day, cancellation coverage would not apply.
Yes, you can add pre-paid and non-refundable trip costs as long as it is prior to departure. Be sure to add trip costs within 21 days for the Platinum and Deluxe plans (14 days for the Essential plan) from the change of trip cost in order to be eligible for any time sensitive benefits. You can do so through your Travel Insured account or by contacting Customer Care.
Anyone who resides in the same household can be on the same plan, otherwise they must be on separate plans.
Children 17 and under traveling with an insured adult are included at no extra cost on the base plan for Worldwide Trip Protector Platinum and Deluxe. Any optional coverages or bundles will still need to be added at an extra cost. Children can be added for a cost on Worldwide Trip Protector Essential.
For our Worldwide Trip Protector plans (Platinum, Deluxe, and Essential) the definition is as follows:
“Family Member” means any of the following: Your or Your Traveling Companion’s legal spouse/domestic partner, children (includes in-law, step, foster, ward, or legal ward), sibling (includes step or in-law), parent (includes step or in-law and legal guardian), grandparent, grandchild, aunt, uncle, niece or nephew.
Our products are complete benefit packages; coverage cannot be omitted. We offer a line of products with varying benefits and maximum benefit amounts, and are confident one of our plans can be the right fit for you. Each plan offers optional upgrades or bundles so you can customize coverage for your trip's needs.
Each of our single-trip plans include Trip Cancellation coverage. We do not currently offer a "cancellation-only" plan. Our annual plan offers the option to add Trip Cancellation coverage on a per-trip basis, at an additional cost.
Baggage & Personal Effects coverage is included in the base Worldwide Trip Protector plans. This benefit helps protect your belongings if they’re lost, stolen, destroyed or damaged during your trip. In some cases, it can cover fees associated with replacement of lost travel documents or unauthorized charges made on lost or stolen credit cards. It’s a useful way to keep moving, even if your bags don’t.
The Optional Cancel or Interrupt for Any Reason Bundle allows you to cancel or interrupt your trip for reasons not otherwise covered by your plan. This option adds flexibility if something personal or unexpected causes you to change plans. You may be eligible for partial reimbursement, when the reason for cancellation or interruption falls outside the listed covered reasons. Additional cost and terms apply.
For our annual plan, the maximum trip length is 45 days. However, there is no limit to how many trips you take throughout the year.
Our annual plan offers a variety of base coverages that can apply to all insurable trips you take during the year. In addition, there are optional benefits you can purchase for each individual trip, to help customize the plan for your needs.
The Annual Multi-Trip Protector plan costs $94 for adults, and $64 for children 17 and under. For each trip you take, there are optional benefits you can purchase that will come at an additional cost.
The price of a plan includes the insurance benefits and additional non-insurance assistance services.
Annual travel protection plans can be beneficial for frequent travelers. If you take multiple trips per year, an annual plan can provide continuous coverage for all your journeys. This may save you time and money when compared to purchasing separate travel protection for each trip. Not a frequent traveler? You may be more interested in one of our single-trip plans.
The Emergency Assistance Services become available when you start your Covered Trip. You are eligible for informational and concierge services, however, at any time after you purchase the plan.Emergency Assistance, Concierge and Informational Services end the earliest of:
For emergencies, 24/7 travel support helpline assists with the following:
Non-insurance assistance services provide immediate support while you’re on a trip, offering:
24/7 worldwide non-insurance assistance services are automatically included with a travel protection plan by Travel Insured.
24/7 non-insurance travel support assistance:
1-800-494-9907 (Within U.S./Canada)
1-603-328-1 707 (Outside of US/Canada)
24/7 Traveler Support Services, also called non-insurance assistance services, is a customer service helpline that is available worldwide 24 hours a day, 7 days a week.
Optional bundles let you tailor your plan to match the way you travel. Whether you’re packing golf clubs, bringing your pet, or planning a cruise, there’s extra protection that may support your needs. These enhancements can offer peace of mind, knowing you’ve prepared for more scenarios, so you can spend less time focusing on potential mishaps and more time enjoying your trip.
Trip Delay benefits can reimburse you for reasonable expenses if your trip is delayed for a covered reason, such as weather, airline strikes, or traffic accidents. Covered costs may include meals, hotel stays, or transportation. The Deluxe plan offers an Optional Trip Delay Upgrade (at an additional cost), which increases the maximum benefit amount, giving you added flexibility if delays disrupt your schedule.
This optional upgrade removes the standard exclusion of coverage for injuries sustained during adventure or extreme activities. It can allow for medical expense benefits to help cover treatment and hospital stays if you’re injured while participating in high-risk or adventurous sports.
The Flight Bundle includes added covered reasons for trip cancellation or interruption due to things like mechanical breakdowns, government shutdowns, or airport power outages. It may also help with change fees or extra costs if you need to alter your flight plans. This option is popular for travelers whose trip relies on timely air travel.
The Optional Cruise Bundle expands your plan with cruise-specific benefits. It adds a covered reason for cancellation or interruption if there are low river levels, and increases the baggage delay benefit maximum. You may also be reimbursed for missed shore excursions, travel inconveniences or itinerary changes.
The Optional Pet Bundle can support travelers with pets or service animals. It offers coverage for trip cancellation if your pet becomes seriously ill or injured before you leave. It may also help with extra boarding fees if you’re delayed, and medical expenses if your pet needs emergency care during your trip. It can be a helpful addition for anyone traveling that has furry companions.
This benefit may reimburse you for repair or replacement costs if your rental car is damaged due to collision, theft, vandalism, or even severe weather. It can help you avoid paying out of pocket for costly repairs—offering extra security whether you're renting a car domestically or abroad.
The Optional Baggage Bundle is available with the Worldwide Trip Protector Platinum plan. It increases your baggage & personal effects coverage from $2,500 to $5,000 and raises the per-item maximum from $250 to $500. It also adds coverage for items like sports, golf, or business equipment—ideal if you're traveling with these high-value belongings.
While travel insurance is not always required for international travel, it is highly recommended. Many countries and visa programs do require proof of travel insurance for entry, especially in Europe’s Schengen Area. Even when not mandatory, travel insurance provides essential protection against unexpected events such as medical emergencies, trip cancellations, lost luggage, and travel delays. For peace of mind and some financial security, having travel insurance for international trips can be essential.
Many personal health insurance plans do not provide coverage for medical expenses incurred while traveling internationally. That means you may not have coverage for medical evacuation or medical treatment outside your home country. It’s important to review your personal health insurance before traveling and consider purchasing international travel protection to make sure you have adequate coverage for medical expenses, medical evacuation, and support during your trip.
The cost of travel protection for international trips varies depending on factors such as your trip duration, age, coverage limits, and the type of plan you choose. Additional coverage options, such as our Flight Bundle or adventure sports protection, are an additional cost to the base plan. Comparing plans and coverage details can help you find the best value for your specific travel needs.
Our travel protection plans can cover trip cancellations, interruptions, and delays, as well as lost or delayed baggage and emergency medical expenses while traveling within the U.S. It may also include medical evacuation and 24/7 non-insurance travel assistance. Coverage helps protect you from unexpected events and financial losses during your domestic trip.
Whether you might want travel protection depends on your personal situation and travel plans. Domestic travel insurance is helpful if you have non-refundable bookings, want coverage for trip cancellations or delays, or need extra protection for lost baggage and medical emergencies while traveling within the U.S. If your trip involves significant prepaid expenses or you want added peace of mind, travel protection may be a good choice.
Yes, you can get travel insurance for domestic travel. Domestic travel insurance is available to cover trips within the United States, offering protection for trip cancellations, delays, lost baggage, and medical emergencies. This type of insurance provides peace of mind and financial security, ensuring you’re covered for unexpected events even when traveling close to home.
Travel protection for domestic flights can be worth it if you have non-refundable bookings, want extra protection for trip cancellations, delays, or lost baggage, or need additional medical expense coverage while traveling within the USA. While your regular health insurance may cover some needs, domestic travel insurance offers added peace of mind and financial protection against unexpected events. For some travelers, the extra security is considered valuable.
Optional benefits can be purchased at the time you add a trip to your plan. When adding a trip to your plan inside your account’s My Multi-Trip Plan tab, you will see the optional benefits available for selection. As you select optional benefits for a trip, you will see the change in cost prior to purchase. You can purchase directly from that screen using the payment method saved to your Travel Insured account.
There is no set limit to the number of trips you can add to this annual plan. The maximum length of an individual trip is 45 days.
Optional benefits or “add-ons” are benefits that can be added to each trip for an additional cost. If you do not add an optional benefit, it will not apply to the coverage for that trip. Some optional benefits include:
Trip Cancellation
Trip Interruption
Cancel for Any Reason
Rental Car Damage and Theft Coverage
Medical Evacuation and Repatriation - Additional Coverage
“Base benefits” refers to the coverage that is included for each trip. There is no need to select base benefits, unlike optional benefits, they are automatically available and the maximum benefit amounts renew for each trip.
Contact our non-insurance emergency assistance partner as soon as you can. They are available 24/7 and can help assess the situation, coordinate with local authorities, and arrange safe evacuation if necessary. These assistance services are included in every Travel Insured plan.
Common natural disasters include earthquakes, hurricanes, floods, wildfires, volcanic eruptions, and other events declared as emergencies by local authorities. The Natural Disaster Evacuation benefit is available when a covered evacuation is necessary.
Covered expenses may include transportation costs, emergency accommodation, and coordination services provided by the non-insurance travel assistance provider for evacuation. It may also cover the related costs of getting back to your point of origin or to the nearest place of safety.
Qualifying injuries can include loss of a hand or foot, loss of sight in one or both eyes, loss of hearing in both ears, or loss of speech. The specific injuries and benefit amounts are detailed in the plan document.
Potential covered accidents may include scenarios such as car accidents, falls, drowning, or other unexpected events resulting in death or dismemberment, as long as they occur during the covered trip and are not related to air travel.
AD&D 24 Hour Other than Air Flight is included in the base plan for Platinum and Deluxe, but this is for incidents other than air flights. AD&D coverage related to air travel can be added to your plan when you purchase the optional Flight Bundle. This bundle, available on all single-trip plans, includes the AD&D (Air Flight Only) Benefit, which provides coverage for an injury caused by an accident occurring during your trip while riding as a passenger in/on an aircraft or boarding or exiting from an aircraft or public transportation provided by an air carrier. Please read the plan document for full details. Additional costs and terms apply.
Yes, the medical evacuation and repatriation of remains benefit can assist if you face a medical emergency while traveling. This benefit can provide financial backup to cover those emergency transportation expenses if the local attending physician and our designated travel assistance services provider determine that your injury or illness is severe, acute or life-threatening and adequate treatment is not available in your immediate area.
Medical evacuation benefit can apply to severe, acute or life-threatening illnesses and injuries, as determined by an attending physician and the non-insurance assistance provider. It can come into play when adequate medical treatment is not available in your immediate area.
If you’ve packed essentials in your carry-on, you may not need to utilize the baggage delay benefit. This is because baggage delay coverage is designed to account for necessary items that are delayed in your checked bags. For instance, if your delayed checked luggage contains event-specific attire, essential medications, or items critical to your trip, the coverage allows for reimbursement up to the plans maximum benefit amount for necessary replacements you need to buy.
This benefit could help even very well-prepared travelers in unforeseen circumstances. Remember to keep receipts for any additional purchases, as they will be needed during the claims process. This benefit helps you adapt to unexpected delays while maintaining your comfort and travel plans.
No, there is no deductible for this benefit. You can be reimbursed for eligible expenses up to your plan’s maximum benefit amount, helping with any out-of-pocket costs.
No, baggage delay coverage is included as part of our extensive travel protection plans. It cannot be purchased on its own. However, including it in a full plan helps you benefit from additional protections like trip interruption coverage and medical expense coverage, providing a safety net for your journey.
Non-insurance emergency assistance is available 24/7 through Travel Insured’s selected assistance provider. Once an emergency is reported, the assistance team coordinates with local emergency services to arrange transportation as quickly as possible.
Our Missed Connection benefit can apply to non-air travel delays, such as trains or buses. This benefit can help when unexpected disruptions prevent you from reaching your next leg of travel. For example, if your train is delayed and you miss your cruise departure, we could reimburse you for the missed cruise. The delay needs to meet the conditions outlined in your plan. Check your plan details to confirm eligibility for this coverage.
The Missed Connection benefit can cover reasonable additional expenses, which might include a hotel stay in some cases. For instance, if you are at your layover, get delayed due to inclement weather, and therefore miss your cruise departure, you may face an overnight delay. We could reimburse you for lodging costs, up to the maximum benefit amount in your plan, as well as the transportation expense to catch you up to your cruise. Remember to keep receipts and review your Schedule of Benefits to understand the reimbursement offerings specific to your plan.
Our Missed Connection coverage could apply when you miss a connecting flight due to events beyond your control. Common scenarios include:
The delay must be three or more hours long. Be sure to check your plan for the specific requirements.
The trip delay benefit can reimburse for hotel stays and more. Depending on your plan, you can be eligible for a daily amount to cover costs like hotel rooms and meals during your delay. If you’re unsure about your coverage with Travel Insured International, feel free to contact us for details.
Reimbursement is for reasonable additional expenses, like meals and hotel stays during the delay or additional transportation costs. Please remember to keep your receipts for these expenses. Not sure what counts as “reasonable additional expenses?” Refer to your plan document or our representatives can help clarify for you, so you know what to expect.
A covered delay must last a certain number of hours (3, 6, or 12 hours, depending on your plan) to be covered by the trip delay benefit.
To get travel protection for your hotel stay, purchase one of our plans and the optional bundle that specifically includes hotel-related coverages. You can add this benefit when purchasing a plan, helping to protect your hotel reservations against unexpected cancellations, interruptions, or travel inconveniences.
You can get travel protection that covers theme park tickets by purchasing one of our plans and the optional bundle that includes amusement and theme park benefits. This coverage can help reimburse you for non-refundable ticket costs if your trip is interrupted or cancelled due to covered reasons, providing added protection for your vacation plans.
Our Optional Pet Bundle applies to both pets and service animals.
The cost of a travel protection plan can depend on a few factors, like age, trip length, and trip cost. The Optional Pet Bundle can be added to your plan at an additional cost. Get a quote to get exact pricing for your trip.
When you purchase the optional Pet Bundle, you can get some coverage related to your pet. This includes things like reimbursement for unexpected kenneling days when you’re delayed, or cancellation coverage if your pet is sick before your trip.
The time-sensitive period is the time between making your first trip payment/deposit and purchasing travel protection. This time period varies by plan, typically 14 or 21 days. Refer to the plan document for specific details.
CFAR allows travelers to cancel their trip for any reason that is not already covered by the plan, if they do so at least 48 hours before departing.
IFAR allows travelers to leave their trip early for any reason that is not already covered by the plan, if they do so 72 hours or more after departure.
Refer to the plan document for full details and eligibility requirements.
Some countries may require proof of travel insurance, in which case we hope you choose Travel Insured International for your trip. For other scenarios where travel insurance is not mandatory, we still recommend getting a plan especially for travelers who are traveling internationally and may have significant non-refundable expenses, or want protection against unexpected events like medical emergencies or trip cancellations. Ultimately, travel insurance can provide peace of mind and some financial security—helping you to relax just a little bit more.
Travel insurance helps protect against unexpected events that may occur before or during your trip, such as trip cancellations, medical emergencies, or lost luggage. When you purchase a plan, you pay a cost based on your trip details and coverage needs. If a covered event happens, you file a claim with us, submit any required documentation, and, if approved, receive reimbursement for your eligible expenses up to the plan’s maximum benefit amount.
The cost of travel protection varies depending on factors such as your trip duration, age, and the level of coverage you choose. Additional coverage options, such as our Flight Bundle or Cruise Bundle, are an additional cost to the base plan. Comparing plans and coverage details can help you find the best value for your specific travel needs.
All plans contain insurance benefits and non-insurance travel assistance services.
Travel protection may be worth it for travelers, particularly when taking international trips or making significant non-refundable bookings. It offers essential protection against unexpected events such as medical emergencies, trip cancellations, or lost luggage, which can otherwise be pricey without reimbursement. Overall, for anyone seeking peace of mind and some financial security while traveling, purchasing travel protection can be a good choice.
You can buy a travel protection plan from us and add on the Optional Rental Car Damage and Theft Benefit. You can always contact us to discuss options and get a quote. Please read the plan document carefully before purchasing to understand the benefits, exclusions, and limitations.
The cost of travel protection depends on the plan you choose and the level of coverage. To add on the optional Rental Car Damage & Theft Coverage, it is an additional cost. Because pricing can vary by plan and state, we recommend getting a quote for exact pricing details.
Even non-refundable tickets may be eligible for refunds in special cases. Proof of payment (credit card statement, cash receipt, or cancelled checks) is required to validate your claim.
Call us at 855-752-8303, Monday–Friday, 8:00 a.m.–6:00 p.m. ET for assistance.
No, please do not highlight anything on your documents as information could appear to be redacted. To call out information to our claims analysts in your supporting documentation, please mark with an asterisk or check mark.
When you notify us of your claim, we’ll ask questions to determine what’s needed and send you a claim package with forms and instructions. You do not need to provide originals—please send copies and keep the originals.
Cancel for Any Reason (CFAR) is an optional travel insurance benefit that gives you more flexibility when you travel. It lets you cancel your trip for reasons that are not otherwise covered by your plan, such as deciding that you’re not comfortable traveling, a personal issue that comes up, or simply changing your mind. With CFAR, you can still be reimbursed for a portion (usually up to 75%) of your non-refundable trip costs.
To get the CFAR benefit, you’ll need to add the optional Cancel or Interrupt for Any Reason Bundle when you buy your plan. The bundle must typically be purchased within 14 or 21 days of the date your first trip payment is received, and you need to cancel your trip at least 48 hours before your scheduled departure. This bundle is available to add onto the Worldwide Trip Protector Platinum and Deluxe plans. Our Annual Multi-Trip Protector plan also offers an optional CFAR benefit as an add on, which is different from the bundle.
An additional cost applies to optional bundles/optional benefits. Refer to your plan document for a full description of the optional bundles/optional benefits and covered reasons.
Some of our optional bundles offer additional covered reasons so you can customize your plan for your particular needs. The Flight Bundle may help with situations such as aircraft mechanical breakdowns or power outages. Our Cruise Bundle adds a covered reason in case your river cruise cannot operate as expected due to water levels on your route. The Pet Bundle offers additional covered reasons if you need to cancel or interrupt your trip due to your pet getting sick, injured, or dying.
Trip Cancellation coverage may apply to unused, non-refundable trip costs such as airline tickets, hotel bookings, and prepaid excursions. When you cancel for a covered reason, the plan may help reimburse you for those insured expenses. This could include cruise deposits, guided tours, or even service fees from travel advisors, depending on your plan.
It's ideal for travelers making significant investments in advance, especially for custom or high-value trips. This type of protection can also make rebooking easier, since you may have some or all your original investment refunded, depending on your plan’s maximum benefit amounts.