Frequently Asked Questions

All
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Are golf clubs covered in travel insurance?

Golf equipment can be covered under our Worldwide Trip Protection Platinum plan when you add on the Baggage Bundle. If your golf clubs are lost, stolen, or damaged during your trip, you may be reimbursed up to the plan’s coverage limit. Coverage details, limits, and exclusions can vary, so it’s important to review your specific plan document to understand exactly how your golf clubs can be protected.

‍

Baggage

Can the annual plan cover pre-existing conditions?

For annual plan holders who want coverage to cancel their trip or return home early due to a pre-existing medical condition, you must purchase the Trip Cancellation/Trip Interruption add-on benefits for each trip you take. Other criteria apply to qualify for pre-existing medical condition coverage.

Annual Plans
Cancellation

How to purchase travel insurance for a solo traveler?

Purchasing travel protection as a solo traveler is simple. Start by getting a quote and comparing your plan options. Look for coverage that matches your trip’s itinerary and budget. Once you’ve decided on a plan, you can purchase it right here on our website. You only need some additional travel details and payment information. Be sure to review the plan document carefully and keep a copy of the information with you while you travel.

General

How do I buy rental car travel insurance?

You can buy a travel protection plan from us and add on the Optional Rental Car Damage and Theft Benefit. You can always contact us to discuss options and get a quote. Please read the plan document carefully before purchasing to understand the benefits, exclusions, and limitations.

Rental Car

What if my baggage is delayed, but I have essential items with me?

If you’ve packed essentials in your carry-on, you may not need to utilize the baggage delay benefit. This is because baggage delay coverage is designed to account for necessary items that are delayed in your checked bags. For instance, if your delayed checked luggage contains event-specific attire, essential medications, or items critical to your trip, the coverage allows for reimbursement up to the plans maximum benefit amount for necessary replacements you need to buy.

This benefit could help even very well-prepared travelers in unforeseen circumstances. Remember to keep receipts for any additional purchases, as they will be needed during the claims process. This benefit helps you adapt to unexpected delays while maintaining your comfort and travel plans.

Baggage

Is there a deductible for baggage delay claims?

No, there is no deductible for this benefit. You can be reimbursed for eligible expenses up to your plan’s maximum benefit amount, helping with any out-of-pocket costs.

Baggage

Can I add to/change my plan’s trip cost at a later date if I make additional purchases for my trip?

Yes, you can add pre-paid and non-refundable trip costs as long as it is prior to departure. Be sure to add trip costs within 21 days for the Platinum and Deluxe plans (14 days for the Essential plan) from the change of trip cost in order to be eligible for any time sensitive benefits. You can do so through your Travel Insured account or by contacting Customer Care.

‍

Trip Cost

Can I purchase a plan that only includes post-departure benefits?

Possibly. If you enter a $0 trip cost during the quote process, your quote may only include after-departure benefits, with no trip cancellation coverage. Some annual plans may also provide post-departure coverage only, as a default.

General

How do I compare business travel insurance options?

Compare coverage limits, benefit categories, travel assistance services, optional upgrades, and plan exclusions based on your trip frequency, destination, itinerary complexity, travel investment, and business travel needs.

General

What is covered in business travel insurance?

Business travel insurance can cover a wide range of risks, including:

  • Unexpected medical expenses
  • Trip cancellation and interruption
  • Lost, stolen, or damaged belongings
  • 24/7 emergency non-insurance assistance
General

How do I calculate my trip cost?

Your trip cost should include any expenses that are prepaid and non-refundable.

‍

Trip Cost

What is the Optional Pet Bundle, and what does it cover?

The Optional Pet Bundle can support travelers with pets or service animals. It offers coverage for trip cancellation if your pet becomes seriously ill or injured before you leave. It may also help with extra boarding fees if you’re delayed, and medical expenses if your pet needs emergency care during your trip. It can be a helpful addition for anyone traveling that has furry companions.

Pet

How do I get hotel travel insurance?

To get travel protection for your hotel stay, purchase one of our plans and the optional bundle that specifically includes hotel-related coverages. You can add this benefit when purchasing a plan, helping to protect your hotel reservations against unexpected cancellations, interruptions, or travel inconveniences.

General

What is business travel insurance?

Business travel insurance is designed to help protect work-related trips from unexpected disruptions. Depending on the plan, coverage may include benefits for trip cancellations, delays, medical emergencies, baggage issues, and other covered travel events.

General

What does travel insurance from Travel Insured cover?

Travel insurance benefits can provide coverage for losses or expenses incurred while traveling, such as cancellations, medical emergencies, and more

General

Should I mark information on my documents?

No, please do not highlight anything on your documents as information could appear to be redacted. To call out information to our claims analysts in your supporting documentation, please mark with an asterisk or check mark.

Claims

When does coverage begin for the annual plan?

The base coverages begin at 12:01am of the following day after purchasing your annual plan. Optional coverages that you add on per-trip would become active at different times, depending on the benefit. For example, Optional Trip Interruption begins once you depart for your trip, while Optional Rental Car Damage and Theft Coverage begins when you sign the rental agreement and obtain the car. Review the plan document for full details on when each coverage begins.

Annual Plans

How do I file a travel insurance claim?

To start a claim with Travel Insured, you first log in to your profile at www.travelinsured.com and begin the process online. After notifying Travel Insured of your claim or loss, you’ll receive claim forms and a step-by-step list of required items to complete. Once you submit the information, Travel Insured reviews your claim. If more details are needed, a Claim Analyst will reach out for additional information. If your claim is approved, payment is issued by check or electronic deposit, along with an explanation of benefits. If the claim is not payable, a Claims Analyst will contact you to discuss the findings and offer a chance to appeal or provide more information; otherwise, a letter will be sent explaining the decision.

Claims

What is covered in adventure travel insurance?

Travel protection can cover a wide range of travel risks. This may include:

  • Unexpected medical expenses
  • Trip cancellation and interruption
  • Lost, stolen, or damaged belongings
  • 24/7 emergency non-insurance assistance

Coverage and exclusions may vary depending on your state-specific plan, any add-ons purchased and/or the specific activities you plan to participate in. Always review the plan details to make sure your activities can be included in coverage, which may fall under one of our add-ons.

Adventure

Are trip types calculated per person?

Yes - If you are purchasing a plan to cover more than one person, it is important to calculate the trip cost per person, according to what each person paid.

Trip Cost

How much does annual travel insurance cost?

The Annual Multi-Trip Protector plan costs $94 for adults, and $64 for children 17 and under. For each trip you take, there are optional benefits you can purchase that will come at an additional cost.

The price of a plan includes the insurance benefits and additional non-insurance assistance services.

Annual Plans

Should I get adventure travel insurance?

If you’re planning to participate in adventure or extreme sports while traveling, we recommended our Worldwide Trip Protector Platinum plan with the Extreme Sports Medical Upgrade add-on. Often, high-risk activities like cliff diving or bungee jumping are excluded from certain coverage, but this add-on is a great way to customize your plan to fit your itinerary.

Adventure

Can I omit some of the coverage that I don’t need?

Our products are complete benefit packages; coverage cannot be omitted. We offer a line of products with varying benefits and maximum benefit amounts, and are confident one of our plans can be the right fit for you. Each plan offers optional upgrades or bundles so you can customize coverage for your trip's needs.

‍

Optional Add-ons

Does family travel insurance cover individuals?

Yes, our plans can cover each individual family member included on the plan. This means that every insured family member—such as parents and children—can receive the same coverage benefits for events like medical emergencies, trip cancellations, or lost baggage. Always review the specific plan document details to understand who is covered and under what circumstances.

General

What is Cancel for Any Reason?

Cancel for Any Reason (CFAR) is an optional travel insurance benefit that gives you more flexibility when you travel. It lets you cancel your trip for reasons that are not otherwise covered by your plan, such as deciding that you’re not comfortable traveling, a personal issue that comes up, or simply changing your mind. With CFAR, you can still be reimbursed for a portion (usually up to 75%) of your non-refundable trip costs.  

To get the CFAR benefit, you’ll need to add the optional Cancel or Interrupt for Any Reason Bundle when you buy your plan. The bundle must typically be purchased within 14 or 21 days of the date your first trip payment is received, and you need to cancel your trip at least 48 hours before your scheduled departure. This bundle is available to add onto the Worldwide Trip Protector Platinum and Deluxe plans. Our Annual Multi-Trip Protector plan also offers an optional CFAR benefit as an add on, which is different from the bundle.

An additional cost applies to optional bundles/optional benefits. Refer to your plan document for a full description of the optional bundles/optional benefits and covered reasons.

‍

Cancellation

When can missed connection coverage apply for connecting flights?

Our Missed Connection coverage could apply when you miss a connecting flight due to events beyond your control. Common scenarios include:

  • Inclement weather: Storms or other weather events causing delays.
  • Mechanical issues: Problems with the airline’s equipment.
  • Unexpected schedule changes: Delay or Cancellation made by the airline or other Common Carrier.

The delay must be three or more hours long. Be sure to check your plan for the specific requirements.

Missed Connection

What can the service helpline assist me with?

Non-insurance assistance services provide immediate support while you’re on a trip, offering:

  • Business concierge
  • Medical or legal referrals
  • Inoculation information
  • Arranging an emergency medical evacuation
  • Hospital admission guarantee
  • Arranging a non-medical emergency evacuation
  • Translation service
  • Lost baggage retrieval
  • Passport/visa information
  • Emergency cash advance
  • Bail bond
  • Prescription drug/eyeglass replacement
  • ID theft resolution service

‍

24/7 Support

Is there a limit to how long each trip is?

For our annual plan, the maximum trip length is 45 days. However, there is no limit to how many trips you take throughout the year.

Annual Plans

Does my health insurance cover international travel?

Many personal health insurance plans do not provide coverage for medical expenses incurred while traveling internationally. That means you may not have coverage for medical evacuation or medical treatment outside your home country. It’s important to review your personal health insurance before traveling and consider purchasing international travel protection to make sure you have adequate coverage for medical expenses, medical evacuation, and support during your trip.

International

How much is travel insurance?​

The cost of travel protection varies depending on factors such as your trip duration, age, and the level of coverage you choose. Additional coverage options, such as our Flight Bundle or Cruise Bundle, are an additional cost to the base plan. Comparing plans and coverage details can help you find the best value for your specific travel needs. 

All plans contain insurance benefits and non-insurance travel assistance services.

General

How much does business travel insurance cost?

The cost of a travel protection plan depends on factors like trip duration, traveler age, destination, and the level of coverage you select. Optional add-ons are available for an additional cost. For an accurate price, request a personalized quote based on your travel plans and business requirements.  

All plans contain insurance benefits and non-insurance travel assistance services.

General

What additional costs can be reimbursed if my trip is delayed?

Reimbursement is for reasonable additional expenses, like meals and hotel stays during the delay or additional transportation costs. Please remember to keep your receipts for these expenses. Not sure what counts as “reasonable additional expenses?” Refer to your plan document or our representatives can help clarify for you, so you know what to expect.

Delays & Flight

What is the time-sensitive period?

The time-sensitive period is the time between making your first trip payment/deposit and purchasing travel protection. This time period varies by plan, typically 14 or 21 days. Refer to the plan document for specific details.

General

Is my pet covered with travel insurance?

When you purchase the optional Pet Bundle, you can get some coverage related to your pet. This includes things like reimbursement for unexpected kenneling days when you’re delayed, or cancellation coverage if your pet is sick before your trip.

Pet

How do I purchase optional benefits for each trip?

Optional benefits can be purchased at the time you add a trip to your plan. When adding a trip to your plan inside your account’s My Multi-Trip Plan tab, you will see the optional benefits available for selection. As you select optional benefits for a trip, you will see the change in cost prior to purchase. You can purchase directly from that screen using the payment method saved to your Travel Insured account.

Optional Add-ons

What types of trip expenses can be included in your trip cost?

Now that we know your trip cost is all your pre-paid and non-refundable expenses for travel arrangements that you would normally lose if you had to cancel your trip, let’s dig more into what types of trip expenses can be included. Trip costs need to be for “travel arrangements” in order to be insurable.  Travel arrangements are defined in your plan, with most plans defining “travel arrangements” as expenses for (a) transportation; (b) accommodations; and (c) other specified services arranged for your trip by your travel supplier. Some common trip expenses that may qualify as insurable travel arrangements include pre-paid and non-refundable expenses for airline tickets,  checking your bags, cruises and excursions, tours, rental cars, drink packages, ski lift tickets, and even hotels and Airbnb’s.

Trip Cost

How much does adventure travel insurance cost?

The cost of a travel protection plan depends on several factors, including the trip duration, age, and level of coverage you select. Choosing any of our add-on coverages comes at an additional cost to the base plan.  A travel protection plan from Travel Insured contains both travel insurance benefits and non-insurance assistance services.

For an accurate price, get a personalized quote based on your travel plans and activities.

‍

Adventure

Are annual travel insurance plans worth it?

Annual travel protection plans can be beneficial for frequent travelers. If you take multiple trips per year, an annual plan can provide continuous coverage for all your journeys. This may save you time and money when compared to purchasing separate travel protection for each trip. Not a frequent traveler? You may be more interested in one of our single-trip plans.

Annual Plans

When are the services available for use?

The Emergency Assistance Services become available when you start your Covered Trip. You are eligible for informational and concierge services, however, at any time after you purchase the plan.Emergency Assistance, Concierge and Informational Services end the earliest of:

  • Midnight on the day the program expires;
  • When you reach your return destination;
  • When You complete your Covered Trip.

‍

24/7 Support

What expenses can be covered under Political or Security Evacuation?

Covered expenses may include transportation costs, emergency accommodation, and coordination services provided by the non-insurance travel assistance provider for evacuation. It may also cover the related costs of getting back to your point of origin or to the nearest place of safety.

Medical

What types of natural disasters may require an evacuation?

Common natural disasters include earthquakes, hurricanes, floods, wildfires, volcanic eruptions, and other events declared as emergencies by local authorities. The Natural Disaster Evacuation benefit is available when a covered evacuation is necessary.

Medical

Do I need travel insurance?​

Some countries may require proof of travel insurance, in which case we hope you choose Travel Insured International for your trip. For other scenarios where travel insurance is not mandatory, we still recommend getting a plan especially for travelers who are traveling internationally and may have significant non-refundable expenses, or want protection against unexpected events like medical emergencies or trip cancellations. Ultimately, travel insurance can provide peace of mind and some financial security—helping you to relax just a little bit more.

General

Are there add-on benefits that provide more Trip Cancellation/Interruption coverage?

Some of our optional bundles offer additional covered reasons so you can customize your plan for your particular needs.  The Flight Bundle may help with situations such as aircraft mechanical breakdowns or power outages. Our Cruise Bundle adds a covered reason in case your river cruise cannot operate as expected due to water levels on your route. The Pet Bundle offers additional covered reasons if you need to cancel or interrupt your trip due to your pet getting sick, injured, or dying.

‍

Optional Add-ons

How long does a delay need to be before I am eligible for benefits?

A covered delay must last a certain number of hours (3, 6, or 12 hours, depending on your plan) to be covered by the trip delay benefit.

Delays & Flight

Can business travel insurance help protect work equipment during a trip?

Baggage protection may help with eligible losses involving luggage, personal belongings, and certain covered items. Travelers carrying higher-value equipment should review plan limits and available baggage-related upgrades.

General
Baggage

What types of accidents may be covered under the AD&D (other than air flight benefit)?

Potential covered accidents may include scenarios such as car accidents, falls, drowning, or other unexpected events resulting in death or dismemberment, as long as they occur during the covered trip and are not related to air travel.

Medical

Is travel insurance worth it for a solo traveler?

Travel insurance is considered valuable to many solo travelers. When you’re traveling alone, you don’t have a companion to lean on if something goes wrong. A travel protection plan can provide essential protection against unexpected events like medical emergencies, trip cancellations, lost luggage, or travel delays. It offers some security, knowing you have 24/7 non-insurance assistance for emergencies, and reimbursement coverage if you encounter any issues while exploring on your own.

General

Can I omit some of the coverage that I don’t need?

Our products are complete benefit packages; coverage cannot be omitted. We offer a line of products with varying benefits and maximum benefit amounts, and are confident one of our plans can be the right fit for you. Each plan offers optional upgrades or bundles so you can customize coverage for your trip's needs.

Optional Add-ons

How much does insurance for baggage cost?

The cost of travel protection with baggage coverage varies depending on your plan and any optional bundles you choose. Basic Baggage & Personal Effects coverage is included in most plans. If you need more coverage – for items like business or sports gear – you can buy an optional bundle. For example, the Optional Baggage Bundle increases your limit to $5,000. These optional upgrades come with an added cost. Pricing depends on your trip details, so we recommend getting a quote to discover the cost for your trip.

Baggage

What if I have questions after receiving the claims package?

Call us at 855-752-8303, Monday–Friday, 8:00 a.m.–6:00 p.m. ET for assistance.

‍

Claims

What are optional benefits?

Optional benefits or “add-ons” are benefits that can be added to each trip for an additional cost. If you do not add an optional benefit, it will not apply to the coverage for that trip. Some optional benefits include:

Trip Cancellation

Trip Interruption

Cancel for Any Reason

Rental Car Damage and Theft Coverage

Medical Evacuation and Repatriation - Additional Coverage

‍

Optional Add-ons

Is there a limit on how much I can be reimbursed for a single item?

The cost of travel protection with baggage coverage varies depending on your plan and any optional bundles you choose. Basic Baggage & Personal Effects coverage is included in most plans. If you need more coverage – for items like business or sports equipment – you can buy an optional bundle. For example, the Optional Baggage Bundle increases your limit to $5,000. These optional upgrades come with an added cost. Pricing depends on your trip details, so we recommend getting a quote to discover the cost for your trip.

Baggage

What is the Optional Cancel or Interrupt for Any Reason Bundle?

The Optional Cancel or Interrupt for Any Reason Bundle allows you to cancel or interrupt your trip for reasons not otherwise covered by your plan. This option adds flexibility if something personal or unexpected causes you to change plans. You may be eligible for partial reimbursement, when the reason for cancellation or interruption falls outside the listed covered reasons. Additional cost and terms apply.

Optional Add-ons

What is the difference between Cancel For Any Reason (CFAR) and standard trip cancellation?

Standard trip cancellation covers specific events listed in your plan. CFAR is an optional upgrade that allows eligible travelers to cancel for reasons not otherwise covered, subject to purchase deadlines, reimbursement limits, and plan terms.

Cancellation
Optional Add-ons

Do you offer cancellation coverage on its own? I don’t need anything else.

Each of our single-trip plans include Trip Cancellation coverage. We do not currently offer a "cancellation-only" plan. Our annual plan offers the option to add Trip Cancellation coverage on a per-trip basis, at an additional cost.

‍

Cancellation

What can be the value of having a travel protection plan with added bundles and coverages?

Optional bundles let you tailor your plan to match the way you travel. Whether you’re packing golf clubs, bringing your pet, or planning a cruise, there’s extra protection that may support your needs. These enhancements can offer peace of mind, knowing you’ve prepared for more scenarios, so you can spend less time focusing on potential mishaps and more time enjoying your trip.

General

What does student travel insurance cover?

Our protection plans for students may offer coverage for:

  • Baggage loss, theft, damage, and even delay
  • Trip delays
  • Emergency medical expenses
  • Trip cancellation or interruption
  • And more

‍

General
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
How do I add 24/7 Traveler Support Services to my plan?
How do I contact the support helpline?
What are 24/7 Traveler Support Services?
What can the service helpline assist me with?
When are the services available for use?
When should I use the 24/7 helpline?
What types of accidents may be covered under the AD&D (other than air flight benefit)?
What injuries qualify for a dismemberment benefit?
Does AD&D 24 Hour Other than Air Flight cover incidents related to flights?
How can the Optional Rental Car Damage and Theft benefit help?
What benefit does the Baggage & Personal Effects benefit provide?
What can be the value of having a travel protection plan with added bundles and coverages?
What does the Optional Flight Bundle cover?
What is the Optional Baggage Bundle?
What is the Optional Cancel or Interrupt for Any Reason Bundle?
What is the Optional Cruise Bundle?
What is the Trip Delay benefit, and how can it help?
What is the Optional Extreme Sports Medical Upgrade?
What is the Optional Pet Bundle, and what does it cover?
How much does adventure travel insurance cost?
Should I get adventure travel insurance?
What is covered in adventure travel insurance?
What are base benefits?
Is annual travel insurance worth it for frequent business trips?
Should I get annual travel insurance if I travel often?
How much does annual travel insurance cost?
When does coverage begin for the annual plan?
How many trips can be added to the plan?
How do base and optional benefits work with an annual travel insurance plan?
What are optional benefits?
Can the annual plan cover pre-existing conditions?
Does the annual plan offer primary or secondary coverage?
How do I purchase optional benefits for each trip?
Is there a limit to how long each trip is?
What can annual travel insurance cover?
Are annual travel insurance plans worth it?
Are children covered?
Are trip types calculated per person?
How can the non-insurance assistance company respond in a medical evacuation emergency?
How much does insurance for baggage cost?
Can travel insurance cover baggage damage?
Does travel insurance cover delayed baggage?
Is there a deductible for baggage delay claims?
What if my baggage is delayed, but I have essential items with me?
Can I purchase baggage delay coverage only?
Is there a limit on how much I can be reimbursed for a single item?
Can I upgrade my coverage to include higher limits for items like electronics or sports equipment?
How do I compare business travel insurance options?
How much does business travel insurance cost?
What is covered in business travel insurance?
What is business travel insurance?
Can business travel insurance help protect work equipment during a trip?
Can I cancel my protection plan after I buy it?
Can I add to/change my plan’s trip cost at a later date if I make additional purchases for my trip?
Can I omit some of the coverage that I don’t need?
Can I update my travel protection plan if my trip details change?
Can you add additional trip costs after purchase?
How much does rental car insurance cost?
Does my car insurance cover rental cars?
How do I buy rental car travel insurance?
What’s the difference between CFAR and IFAR?
Does Cancel for Any Reason protect me if my travel supplier cancels the tour?
What is the difference between Cancel For Any Reason (CFAR) and standard trip cancellation?
What kinds of documents do I need to submit for my claim?
Should I mark information on my documents?
Why do you need refund information and proof of payment?
What if I have questions after receiving the claims package?
Do you offer cancellation coverage on its own? I don’t need anything else.
Who counts as a “Family Member”?
Can I omit some of the coverage that I don’t need?
Do credit card travel protections replace cruise travel insurance?
What does cruise travel insurance cover?
Is coverage available for medical care on a cruise?
Can you buy cruise insurance after booking?
Is cruise insurance worth it?
What should I list as my destination?
Can you get travel insurance for domestic travel?
What does domestic travel insurance cover?
Do I need domestic travel insurance?
Is travel insurance worth it for domestic flights?
Do you offer cancellation coverage on its own? I don’t need anything else.
How much is family travel insurance?
What does family travel insurance cover?
Does travel insurance cover cancellation due to family illness?
Does family travel insurance cover individuals?
How much is flight insurance?
What can flight insurance cover?
Should I get flight insurance?
Is flight insurance worth it?
Are golf clubs covered in travel insurance?
How much does travel insurance cost for a golf trip?
Is golf trip travel insurance worth it?
How do I get hotel travel insurance?
How do I calculate my trip cost?
How do I file a travel insurance claim?
Is there coverage for hurricanes, blizzards, and other natural disasters?
If needed, what is the process of being medically evacuated?
How much does international travel insurance cost?
Does my health insurance cover international travel?
Is travel insurance necessary for international travel?